Why Susie Wiles Is So Good at Managing Donald Trump

“She doesn’t seek or attract attention.

She has a hand and a say in just about everything he does and every decision that’s made. I talked to more than 100 people for the profile I wrote earlier this year, and there’s some disagreement about how exactly she does that. But there’s no debate whatsoever about her constitutional allergy to the limelight.

Since Donald Trump became the dominant figure in American politics, nobody has been this important and this close to him in this role for this long. Nobody. That she’s going to be his chief of staff is news in only the most technical sense — because in reality it’s simply a continuation of what she’s been to him for the last four years. And in 2016 and 2020, too, she helmed his Florida operation.”

“She’s in the past described herself as “a moderate on the political spectrum” but she talks as much about disposition as ideology. “I come from a very traditional background. In my early career things like manners mattered and there was an expected level of decorum,” she told me earlier this year. “And so I get it that the GOP of today is different. There are changes we must live with in order to get done the things we’re trying to do.” There’s certainly a way to see and study the evolution of the Republican Party over the last half-century through the lens of her long career. So what does she believe? She believes in working and working hard for the person she’s working for. She believes in being valuable to the principal.”

“There’s a legitimate mutual respect. He listens to her. She brings to the rooms she’s in with him a certain equanimity. They’re in many ways very, very different, but they also recognize something in each other. She’s smart, she’s competitive, and she can be, in her own out-of-the-way, soft-spoken, “who, me?” manner, pretty cutthroat. There’s a yin-and-yang component to the two of them: Trump reads the stage directions — he’s all text and no subtext — and she’s essentially the utter opposite. I’m tempted to say he needs her and he knows it. Maybe more to the point, though, they need each other.

She’s clear-eyed about the terms of engagement. She doesn’t control him — nobody controls him — and she doesn’t try. But strategically, temperamentally, even psychologically, she can try to help him, advise him, guide him. And it doesn’t work all the time — she very clearly hasn’t made Trump someone or something he’s not — but it can and does work some of the time.

I’m thinking here about something she once told me about her mother: “She woke up an optimist every day, and she started every day like that, and it would fall apart or it wouldn’t …”

There are multiple definitions of the word I’m about to use and I think in her case they all apply.

Susie manages.”

“She’s not just a calming presence. She’s an experienced operator. And she’s no stranger to the dark arts. She’s a savvy source-builder in the intersecting worlds of politics and media and has been for years quite effective at shaping perceptions that help clients and hurt opponents.”

https://www.politico.com/news/magazine/2024/11/08/trumps-chief-of-staff-susie-wiles-00188467

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