“Transit agencies face a conundrum. Because they view transit ridership largely in equity terms, they design the systems largely as social-welfare programs designed to provide poorer residents with a means to get around. Yet when they dump billions of dollars in boutique rail lines, they inevitably cannibalize funds from the bus routes that serve the bulk of their riders—and few drivers end up taking those rail lines, anyway.”
…
“Instead of thinking like business-people who need to meet the needs of customers, California transit officials act like government bureaucrats who are married to high-cost government and union solutions, and mainly want to impose their preferences on us—rather than lure us into transit by offering high-quality transportation alternatives. Until they change their thinking, Californians will continue to vote with their gas pedals.”
https://reason.com/2023/04/28/problems-with-mass-transit-wont-be-solved-with-more-money/