Good internet service is still a luxury in the US

“Home broadband is more important than ever. It’s also seemingly a luxury good.

Just over half of Americans making less than $30,000 a year have home broadband, a service that’s increasingly important for numerous aspects of life, from school to work to socializing. A much higher 92 percent of households bringing in $75,000 or more per year have home broadband, according to a new survey by Pew Research Center.”

“That’s due to the high cost of internet in the United States — about $60 a month — which is more than many Americans can afford. Nearly half of those without broadband don’t have it because they say it’s too expensive, according to the survey. Broadband in the US is more expensive than in many other developed nations.

The crux of the issue is that the US is very large and building out internet infrastructure is expensive, so internet companies are more likely to do so in areas where there are lots of paying customers: wealthier and populous areas. Since internet companies are not regulated like utilities, they have little economic incentive to build out internet to isolated or poorer areas, where there are fewer customers or at least fewer customers who can afford it. The result is a digital divide in which many poorer and more rural Americans lack access to broadband internet.”

“In the meantime, about half of those without broadband say they can do everything they need to do online with their smartphone.”

“People can do plenty of things perfectly fine on a smartphone, but there is an upper limit (try writing and sending a cover letter, toggling through different tabs and apps for work, or even being able to get the same options on your bank’s mobile website as its regular website).

“In most cases, it’s easier to use a bigger screen with a connected computer than it is to use a smartphone. If you don’t have [a computer with broadband], you’re not really plugged into the modern economy,” Rainie said, pointing to how important having a computer with broadband is for things like applying for a job. “The data shows you’re not capable of being the kind of social, political, and economic actor that people who have broadband are able to be,” he added.”

https://www.vox.com/recode/22463131/pew-broadband-internet-income-inequality

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